The Saas Revolution Show

On this week’s podcast, we talk with Liam Martin, Co-founder of Time Doctor and staff.com and organiser of Running Remote, a conference devoted to leaders and executives from companies with remote work culture. We chat about hiring well and creating a healthy and strong culture remotely. Time Doctor measures remote employee productivity and staff.com acts as a two-sided marketplace for hiring remote workers. Liam eats his own dog food and both organisations are entirely remote with 100 employees spread between 26 countries worldwide. Liam started Time Doctor back in 2012 when very few companies were making the move to go for a fully remote organisation. But Liam had a perfectly good reason - the weather in Canada in winter time, which he really wanted to escape from. To make remote work, Liam has had to put in a lot of processes in place and has had to accept the reality that VC investors would not agree to fund him with such a spread organisation. Liam and his business partner have bootstrapped the company,

In December of last year, we attended the first ever SaaS E[quality] unconference, organised by the Women’s Work Institute and held in Toronto, Canada. In a room of about 100 D&I champions and leaders, we had a day of fascinating stories, provocative ideas and discussions around Diversity and inclusion challenges in SaaS. On the day after the conference, I sat down for a chat with the founders of the Women’s Work Institute, Kristen Liesch and Anna Dewar Gully to hear their thoughts from all the interactions and to lay down some steps for pushing diversity and inclusion forward. A conversation we are bringing to this week's SaaS Revolution Show. Without prior experience in SaaS, Anna and Kristen approached the industry for two very specific reasons. One is that they believe the intersection of services and tech is where the best results can be achieved in terms of fixing diversity issues but also because as they reached out to leaders in different spaces to see if they would be interested in participating

The guest on this month's episode of The Struggle is Rory Codrington, founder of WeDelight, a customer rewards platform. His entrepreneurial journey began in 2014 when straight out of college he started the holding company that would become WeDelight. At the time his product was an action sports meetup app. After a couple of years, Rory and his CTO figured the idea wasn’t going to take off so they pivoted to WeDelight. They first operated a pay-as-you-go model and eventually switched to a subscription model. Rory still keeps a screenshot of the first Stripe payment that came through from his first customer, CharlieHR. WeDelight’s go-to-market model was simple. A focus on outbound, mainly done through email and Linkedin and this way he managed to sign some pretty notable clients. Things were trickling along but as he realised not fast enough. It was something very difficult and frustrating to deal with as he was too close to the ground and had been at it for too long to just give up. Eventually, he got a piece

This is a reply of our most popular episode of 2018, hosting April Dunford. Seven startups. All seven of them acquired. 16 launched products. All 16 of them repositioned. Roles as varied as CEO, CMO and COO. There has never been a dull moment in April Dunford’s career. Throughout all that, she has become the world’s foremost expert on positioning. Improving the context a product creates for its customers became April’s lifelong passion. It’s why she has taken on seemingly very different roles in the various startups and their acquirers she joined. As she puts it, positioning encompasses the entire organisation. Currently, April is working on a book, which she hopes will offer the first scalable methodology for doing positioning right. Listen on to hear: Why so many startups and companies fail at positioning What are the signs you are having a positioning problem How to start fixing your positioning and create the right context for your customers Examples of product repositions April has executed What is the

On this short bonus episode, we take you back to our podcast stage at SaaStock18 for a chat with Olivier Pomel, CEO of Datadog. Alex and Olivier talk about how he has been hiring for hypergrowth. Originally French, Olivier moved to the US in 1999. Eight years ago he co-founded Datadog and the journey has been exhilarating and scary in equal measure. Datadog has been doubling its workforce every year and currently employs 800 people. Hiring has been one of Olivier’s main responsibilities and as he says his ability to hire has been the best predictor of future success. Datadog has a 9 figure ARR and has raised 140 million in funding. You will hear more about the founding story of the company, how Olivier has managed to double the workforce each year, how setting a clear focus early on has allowed for this and much more.

This week’s guest on the SaaS Revolution Show, hailing all the way from Brazil, is Diego Gomes, CEO of content marketing platform and SaaS-enabled marketplace Rock Content. Alex and Diego talk about the content marketing strategy the company has executed for their blog to reach 2 million unique visits and 50K new subscribers each month and help the company on the way to $12mm ARR. An entrepreneur by heart, Diego started Rock Content with two other co-founders, nearly six years ago. At the time they had no idea they were building a SaaS company, what made a subscription-based company successful or who else was building SaaS in Brazil. What they knew was to blog about marketing. Marketers became their core audience. Currently, at $12M in ARR, the company employs 300 people and has been profitable for three years in a row. Listen on to learn: How the customer acquisition strategy is reflected in the content marketing of Rock content What are the pillars of a truly successful content marketing strategy Whether y

The guest on the second episode of the Struggle is Emeric Ernoult, CEO and Co-founder of social media platform AgoraPulse. On that subset of the show, we aim to tell the part of the SaaS journey often omitted: the struggle to get traction. A struggle which sometimes ends in success but other times in failure. His story of struggle dates back to July of 2000 when as a successful business lawyer, Emeric found first hand a fundamental truth about the human existence - money alone will never make you happy. Earning close to €17,000 euros a month at the age of 27, Emeric was already destined for a comfortable and wealthy life. But his heart said no to that comfortable perspective. Instead, he wanted to build his own company. He started a business on the side with a friend of his. The idea they were working on was a social network, not too different from Facebook which launched 4 years later. But as it can sometimes be the case, for one company and idea to lift off, timing is key. With the dot-com crash about to ha

On this week’s episode of the SaaS Revolution Show, we take you back to the SaaStock18 stage for a panel on the role of the B2B SaaS CMO. Moderated by Eileen O'Mara, EMEA CMO, it features Heather Zynczak, CMO at Pluralsight, Meagen Eisenberg, CMO at MongoDB, and Ryan Carlson, CMO at Okta. Their insightful conversation covers a large array of topics, on which, sometimes, their opinion differ. From how their companies stay more customer focused, what their marketing tech stack looks, and how they help their teams be on the cutting edge of MarTech all the way to what room there is for branding, creativity, and knowing your own weaknesses. What you will learn from them: What is the best B2B lead generation program How to hire and retain great marketing talent How to think about social media in an industry obsessed with ROI Beyond this panel, during the two days of SaaStock18, we packed a lot of SaaS marketing content. Invaluable advice from April Dunford on how to position products better, Kieran Flanagan expla

In just a couple of weeks, on December 6th, we will be bringing the SaaStock experience all the way to SaaStock Oceania in Sydney. On this week's episode, we bring you another great speaker we will host there - Ashik Ahmed, CEO and CTO of Deputy.  Ashik will talk about the shit he wishes he knew as he was growing the company. One of the central themes in that is the learning curve in making better decisions, which is the subject of this week's podcast.    Ashik and his co-founder Steve Shelley founded Deputy ten years ago after grappling with scaling issues at Steve’s previous company where Ashik worked. As they fixed a lot of the problems, many people in Ashik's network would enquire how it had happened. The problem of managing work and workers was huge so they decided to fix it.  Bootstrapped for 8 years they relied on whatever they were earning in MRR to grow the company, which called for a specific kind of decisions making - never too long term but always fast-paced. Two years ago, they signed a term shee

The latest guest on the SaaS Revolution Show is Alex Fala, CEO of New Zealand company Vend. One of the speakers at SaaStock Oceania, which takes place on December 6th in Sydney, he gives a taster of the topic he will cover extensively at the event: how to hire executives without using the Silicon Valley playbook, which Alex deems irrelevant unless you are the hottest company in the Bay area. Vend was founded in 2011 and Alex joined in March 2015 as VP of Strategy. Three months later he became CFO. In both roles, he focused on the business and commercial side of things. By February 2016, then CEO and sole founder Vaughan Rowsell decided it was time to let someone else lead the company while he focused on the product side of things, which was his passion to begin with. Alex was put in place as acting CEO while the board searched for a permanent one. Four months into the search and Alex’s tenure, they figured he was the best person for the job and kept him. First order of business for Alex was pivoting the compa

On the latest episode of the SaaS Revolution Show, Alex Theuma takes a break from hosting and Irina Dzhambazova takes over, recording live at the Podcast Studio at SaaStock18. The guest is Tae Hea Nahm, co-founding Managing Director of Storm Ventures. We talk about his book "Survival to Thrival: A guidebook for building enterprise companies and leaders” which he co-authored with Bob Tinker. The book combines Tae Hea's perspective as a VC and board member and Bob's perspective as a founder/CEO and aims to provide advice to founders who want to grow. The book, split into two parts, focuses on the frameworks surrounding a successful growth and in particular what Tae Hea and Bob call the search for Go-to-market fit, and the more personal challenges associated with growing a company, namely the change of responsibilities that the CEO and VP will undergo and the loneliness that every CEO inevitably will have to face and how to counteract that. The conversation mostly focuses on the first part of the book and e

The first guest on our new series, The Struggle, is Clay Smith, CEO and co-founder of Akita. Started five years ago as part of the Launchpad program at NDRC in Dublin, the company earned its first 50 dollars in revenue last year. As Clay puts it, they became ramen profitable. The instant kind. It took 4 years, two pivots, consulting on the side, being creative about rent and possessing a dancing goat to make it through. Clay told this story at the SaaStock18 stage but also separately sat for a chat with Alex Theuma before the conference. As you will hear he never quite lost hope and kept on pushing through. In retrospect, some tough situations were avoidable, others were inevitable. If you have a story of struggle you would like to share with us, get in touch by emailing podcast@saastock.com You can watch Clay’s entire presentation where he has a picture of the dancing goat, as well as 40 hours of recorded content from 130 speakers, by getting our SaaStock18 on demand bundle. You have until the end of today,

We want to tell you about a new series that we are starting as part of the SaaS Revolution Show that will be dropping in this very feed starting this Thursday. It’s called The Struggle and it aims to showcase the story not told often enough. Once a month we will share stories of companies and founders who have a particularly difficult time in finding their way to traction. Sometimes they find their way through it. Sometimes they don’t. No matter how difficult and painful, every story carries lessons and takeouts which are as valuable to those who were part of the story as they are to the community. There are mistakes that can be avoided which our guests are kind enough to share for everyone. And there are tips on how to keep going through the tough times. Subscribe to the Saas Revolution Show if you haven’t already, on iTunes or wherever you get your podcast to get The Struggle episodes. The first episode coming this Thursday.

During SaaStock18, alongside three tracks and a Startup Pitch stage, we ran a podcast studio. During the two days of the conference, Inside Intercom, Nathan Latka, Growth Everywhere, Build by Openview, Open SaaS Mic, The Startup Chat, and 14 Minutes of SaaS all recorded interviews with our speakers, which they will be releasing in the following weeks. We too recorded three episodes of the SaaS Revolution Show, which we look forward to publishing in the coming weeks. This week we are bringing you the first of those, a conversation with Corey Thomas, CEO of Rapid7. When he joined 10 years ago, the company was just about making 5 million in revenue and employed about 50 people. By the time Corey became the CEO, 5 years later, the revenue was 40 million. In 2015 the company went public. This year it is forecasted to reach 250 million in revenue. When asked how all that came about Corey says it was a lot of people, figuring out a lot of complicated stuff non-stop. As the CEO, Corey has a clear plan in place how th

On this week’s episode,  we host one the SaaStock Oceania speakers - Dale Clareburt, CEO and Co-founder of Weirdly to talk about diversity and inclusion. We just launched our very own diversity and inclusion pledge in partnership with Zendesk. Learn more about the #TakingStockPledge Weirdly hails from Auckland, New Zealand and was started 4.5 years ago to help businesses and people stay aligned with their quirky and even weird characteristics in place. It had taken Dale and her three co-founders 3 months to come up with the name of the company. Dale has spent 20 years in the recruitment industry and has an incredibly deep and genuine interest in people. In her time spent working in agencies and services for the recruitment, she found most processes lifeless and unengaging. Weirdly was an antidote to that. Listen on to learn: The most important value behind a diverse and inclusive culture How should companies hire with fair representation in mind, yet make sure the best candidate is chosen What organisations

With SaaStock18 in just a few days and to get you even more excited and pumped, this week’s conversations is especially useful and interesting. Alex chats with Eric Siu, CEO of SaaS marketing agency Single Grain on all things content marketing. Eric is the host of not one but two podcasts - Growth Everywhere, which gets 100,000 downloads a month and The Marketing School co-hosted with Neil Patel, which is well on track for reaching a million downloads a month. Aside from speaking at SaaStock, Eric will also be recording a few live episodes of Growth Everywhere at our podcast stage, which will host 8 different podcasters for the duration of the conference. You can see the full line up on our event app. We will have limited seating available for people who would like to listen in. The podcast stage is one of many exciting things that come with a SaaStock ticket. In case you don’t have one, we have very very few remaining ones available before we sell out. Get one using code ALEXT20 for a 20% discount. Eric Siu

Jada Balster, VP Marketing of Workfront is the latest guest on the SaaS revolution Show. She has been in the B2B Marketing space for over 12 years, focusing on demand generation. She has built and led teams in a few SaaS companies in that time and currently heads Workfront’s EMEA marketing and account development teams. When she joined Workfront nearly 5 years ago, the company was 300 people. It is now touching 1000 and In this time she has had to shift her thinking from solely focusing on demand generation to also incorporating the more fluffy parts of marketing such as brand and story. Combining them together has allowed the company to scale and become a category leader. Listen on to learn: How Workfront does demand generation Why the business imperative behind creating a category is essential How to direct the organisation to scale and create a category Jada is joining us for SaaStock to talk in detail what it takes to become a category leader. According to her, it’s never too early to start on that jour

Patrick Campbell is something of a pricing guru in the SaaS world. He wasn’t always though. It was a job he had for a short period after he had spent time in Google and the Intelligence services in Washington DC, that showed clearly to him the sort of impact even small price alterations can have on the bottom line. A statement more valid than ever in the subscription economy. So six years ago, young and without family commitments, Patrick decided to give entrepreneurship a go and see what he could build with his background in econometrics and math and curiosity for price elasticity. Price Intelligently was born. Patrick gave himself 9 months to see if there was something and he could make a viable business out of it. Six years later, the company has rebranded to ProfitWell and is going from strength to strength. Listen on to learn: Why professional services and product need to go hand in hand What has been the evolution of ProfitWell Why ProfitWell relies on a freemium model Patrick is joining us for SaaSto

On this week’s episode of the SaaS Revolution Show, we talk with Jessica Weisz, COO of SoapBox, a meeting platform that helps managers and companies have better conversations. Jessica joined SoapBox as employee number 5 and her role was to take care of customers. Five years on, she has transitioned through several roles with her current being COO. As she says it, it’s the role of making sure shit gets done, which complements very well the visionary nature of her CEO. At the start of the year, the company completely revamped its business model moving from enterprise sales to freemium and has seen great take up since. In the heart of what SoapBox does is the notion that better conversations between managers and employees is the most essential thing for the business to succeed. Listen on to learn: What is the essence of the 1-1 conversation How 1-1s differ depending on the cadence How to tactfully address negative feedback at 1-1s On last week’s episode, we introduced a special raffle we are running for listen

For one time only, Alex Theuma sits in the interviewee seat and tells Irina Dzhambazova who are the speakers he would be most bummed about if they didn't show up. It's one of the nightmares he has been having for the past couple of weeks and probably will have all the way to SaaStock18. You have a little over a day left to sign up for the SaaS Revolution Raffle and win a ticket for SaaStock18 so you don't miss any of the 129 speakers. The winner also gets an invite to our speaker's dinner. Head over to saasrevolution.show For everyone who joins, Alex promises to reveal his favourite pubs for a perfectly poured pint of Guinness. To grab tickets, head over to https://www.saastock.com/tickets/