Aadom Radio-the Podcast For Dental Managers

Meet AADOM members who make up the heartbeat of our community - the diverse and talented individuals who embody the spirit of excellence in dental office management. Every member has a story. "Faces of AADOM" shares members’ unique journeys, the path that led them into dentistry, and the moments that define their passion for dental leadership.In this captivating episode, Heather interviews Tito, a remarkable member of Faces of AADOM, about his inspiring journey into dental office management.Tito shares his story of transformation, highlighting the pivotal role of a supportive practice owner who believed in his potential and empowered him to excel as an office manager, despite his initial lack of experience in the role.Before venturing into dentistry, Tito dedicated himself to serving the underserved population in North Philadelphia as a medical assistant. His unwavering commitment to community service and dedication to personal growth shine through his narrative, inspiring listeners to embrace opportunities a

AADOM Radio & Pearl Present:Sheela Roth-Director of Clinical OperationsLearning Objectives:-Understand how AI can streamline insurance verification processes, saving time and reducing errors.-Explore strategies for managing same-day industry demands effectively using AI solutions.-Learn how to leverage AI to free up office manager's time for more crucial tasks.-Discover how AI can improve the accuracy of treatment explanations, enhancing patient satisfaction and trust.Learn More About Sheela:Sheela is a veteran dental practice management expert, thought leader and public speaker. As Director of Clinical Operations for the dental AI company Pearl, Ms. Roth built and continues to lead a team responsible for practice change management and clinical performance. Previously, Ms. Roth founded and led the practice management consultancy Absolute Dental Business Solutions. She earned her BS and RDH from Loma Linda University.Learn More About Pearl:Elevate your dentistry with Pearl – the pioneering AI solution for

AADOM Radio & Henry Schein Presents:Jennifer (Jen) Kim Field, Chief Sustainability Officer, Henry Schein, Inc.jenniferkim.field@henryschein.comErika Pusillo, Practice Optimizer at Spodak Dental Group, 2023 Green Leadererika@spodakdental.comJennifer Z. Vickery, Vice President of Operations for Ocean Dental, 2022 Green Leaderjenniferzvickery@gmail.comAre YOU the next Green Leader? Nominations are due by July 5, 2024.https://www.dentalmanagers.com/membership/recognition/green-leader/ Learn More About Henry Schein:https://www.henryschein.com/Learn More About AADOM:https://www.dentalmanagers.com/ 

AADOM Radio Presents:Dr. Lou Shuman & Lorie StreeterLearn More About Lou:Dr. Lou Shuman DMD CAGS is the president and CEO of Cellerant Consulting Group, a founder of DSO Technology Solutions, and co-founder of LightForce Orthodontics. He is professionally known for his expertise in bringing new technologies from all over the world into dentistry. Highly respected in the dental corporate and education community, he is a national columnist for Dental Products Report, Dental Economics, and DSO Pro. He is a Venturer in Residence for the Harvard i-Lab, and a member of the Board of Directors at Lightforce Orthodontics, Sleep Architects. He is a member of the clinical advisory boards and editorial boards at Dentistry Today, Dental Products Report, Dental Economics, Orthodontic Practice US and Dental Sleep Practice Journal. Dr. Shuman is the creator of the prestigious Cellerant “Best of Class” Technology and “Best of Class” Hygiene Awards, unbiased nonprofit initiatives that, in conjunction with the leading exper

AADOM Radio & eAssist Present:Penny Reed-Chief Growth Officer Learning Objectives:Provide strategies for office managers in dental practices to enhance their performance and reduce stress levels.Offer practical advice on communication, time management, patient experience, self-care, and outsourcing dental billing.Empower dental practice leaders with insights to streamline operations, improve patient satisfaction, and ensure the well-being of office managers.More About Penny:Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and theauthor of the book, Growing Your Dental Business. Penny was recruited byher own dentist to run his growing practice, after spending two years as an ITmanager with the Walmart Corporation.Penny has over 30 years of experience as a speaker and dental business coachand has been designated a Leader in Dental Consulting by Dentistry Today from2007 to present. She is a certified “Behavioral Consultant” through the Institutefor Motivational Living, and a former Dale Ca

AADOM Radio Presents:Dr. Aman Kaur, Founder of Women in DSO&Heather Colicchio, Founder & CEO of AADOM Learn More About Women in DSO:https://womenindso.org/Learn More About their Conference Mach6th-8thhttps://womenindso.org/empower-and-grow-2024Learn More About AADOMhttps://www.dentalmanagers.com/

To apply for the scholarship, complete this form:https://www.dentalmanagers.com/about/events/patterson-scholarship-application/Applications will be accepted until February 28th!

AADOM Radio & Tekagogo Present:Eric Payne, FounderLearning Objectives:Benefits of using software as a solution in your practice in order to avoid downtime enabling you to produce the most dentistry per hour possible.1. Less downtime- When your equipment fails and goes down, your whole office may be down, which is a loss of income and money for that day or time period. It is important to protect your bottom line and the health of your equipment.2. Less rescheduling of patients- What a pain when you have issues with any of your equipment and you need to spend time, money, and stress on calling to reschedule patients for that day or even longer!3. Transparent, smart software- Our smart software is simple, and available to you through your dashboard anytime. No more paper billing and tracking which work order occurred when. Our software keeps it all in one tidy place for you to access at any time.4. PM Program- Are you proactive or reactive? Regularly scheduled visits help prevent the Manic Monday where your

AADOM Radio & Roadside Dental Marketing Present:Dominique Farrar-Chief Marketing OfficerLearning Objectives:Why your new patient numbers might be deceivingGolden benchmarks that signal profit or drainActionable steps to supercharge your marketing gameMore About Dominique:Dominique knows the world of design and development inside out. He spent 12 adventurous years in Mexico, adding a unique twist to how he approaches marketing. But he isn’t just about ideas; he’s all about tangible results. He helps his dental clients find their ideal patients through authentic marketing strategies. As Roadside Dental Marketing’s Chief Marketing Officer, their dental clients are in good hands. They’re always ready to connect with their audiences in an authentic and effective way.More About Roadside Dental Marketing:What would you do if you could discover unseen ways to make money? Roadside Dental Marketing will show you exactly where you're leaving money on the table. Since 1999, they've helped over 2500+ dental practices

AADOM Radio & eAssist Dental Solutions Present:Penny ReedLearning Objections:By the end of this podcast, listeners will be able to…Evaluate the potential for income and growth as an eAssist dental biller: Through real-life anecdotes and expert insights from Penny Reed, you will learn the financial prospects and career growth potential this side hustle offers.Know the role and responsibilities of an eAssist dental biller: You’ll learn the day-to-day tasks and overarching responsibilities associated with being an eAssist dental biller, understanding the value this role brings to dental practices.Recognize the pathway to becoming an eAssist dental biller: You will learn the necessary steps, from beginner to expert, to start your side hustle with eAssist Dental Solutions.More About Penny:Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and the author of the book, Growing Your Dental Business. Penny was recruited by her own dentist to run his growing practice, after spending two years as an

AADOM Radio & Plan Forward Present:Megan Lohman-Founder & Co-CEO Learning Objectives:- How to capitalize on open-enrollment season to grow your membership base.- Strategic daily opportunities to remind patients and your team of the membership plan- Where to find marketing gold in existing patient communications that position your membership plan as the best option for their care.More About Megan:As Founder and Co-CEO of Plan Forward, Megan Lohman leads the company’s product development and internal operations. Leveraging her years of industry experience as a financial coordinator for a dental practice, and knowledge of dental membership plans, Lohman works closely with Plan Forward’s partners and customers to honor the company’s mission of being the membership engine that makes great practices even better.More About Plan Forward:Plan Forward is leading dental software company enabling dental practices to offer an alternative method of payment to their uninsured patients. The comprehensive solution inc

AADOM Radio & Sunbit Present:Adrian ValenteLearning Objectives:-How to integrate financing into each stage of the patient journey-What channels to leverage to maximize marketing success-What successful financing marketing looks like with real-life examples-How to modernize patient financing to enhance the patient experienceMore About Adrian:Adrian Valente is the Director of Training at Sunbit, the fast-growing patient financing technology company, and supports training, enablement, and community engagement. His training methodologies have been used by more than 115,000 dental, auto, and optical professionals on how and when to offer financing to customers. As the resident subject matter expert for all things Sunbit, you’ll find him hosting podcasts, events, interviews, and coaching sessions across the verticals they serve.More About Sunbit:https://sunbit.com/Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how

AADOM Radio & Kleer Present:Dianna McHugh, Customer Success Team LeaderLearning Objectives:-Lessons in PPO analysis-Steps to successfully disengage from participation without impacting patients or production-How to best support patients through the transitionMore About Dianna:Dianna leads the Kleer Success Team, an award-winning group of dedicated professionals committed to helping customers get the maximum value out of their Kleer-powered membership plan. She’s been at Kleer since day 1 and has worked with 100s of office managers to help them implement successful membership plans. She’s always worked in customer focused roles and sincerely cares about how Kleer can help impact your practices for the better!More About Kleer:https://www.kleer.com/More About AADOM:https://www.dentalmanagers.com/

AADOM Radio & eAssist Dental Solutions Presents:Penny Reed-Chief Growth Officer/eAssist Dental SolutionsLearning Objectives:Uncover limiting beliefs regarding outsourcingLearn more about the “genius work” theory and how to boost productivityDiscover how to measure ROI and evaluate other hidden costs such as burnout and turnoverMore About Penny:Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and the author of the book, Growing Your Dental Business. Penny was recruited by her own dentist to run his growing practice, after spending two years as an IT manager with the Walmart Corporation.Penny has over 30 years of experience as a speaker and dental business coach and has been designated a Leader in Dental Consulting by Dentistry Today from 2007 to present. She is a certified “Behavioral Consultant” through the Institute for Motivational Living, and a former Dale Carnegie Trainer.Penny supports the marketing department at eAssist, the nation’s leader in outsourced dental billing. She speaks

AADOM Radio & Roadside Dental Marketing Present:Kelsey Halvarson-Roadside's Privacy & Security OfficerLearning Objectives:● 6 HIPAA marketing mistakes often overlooked  ● You’ll walk away with an action plan to fix those mistakes and fast● Why HIPAA could skyrocket your SEO rankings and visibilityLearn More About Kelsey:With 15+ years of experience in online marketing, SEO, and paid ad campaigns on Google, Facebook, and other major platforms, Kelsey helps his clients get found online with forward-thinking strategies.Now becoming Roadside’s Privacy and Security Officer, Kelsey leads the team to adhere to HIPAA compliance while getting their clients measurable ROI. Kelsey is certified for Google Ads, Google Search Console, Google Analytics, and Bing for Paid Ads.Learn More About Roadside Dental Marketing:https://www.roadsidedentalmarketing.com/Learn More About AADOM:https://www.dentalmanagers.com/ 

AADOM Radio & RecallMax Presents:Josh Muir-Director of Strategic Partnerships-RecallMaxLearning Objectives:1. How technology can help you spot the quick wins in your practice.2. Understand how to build a patient care journey beyond automation.3. Learn the limitations of your processes and how technology can solve them.More About Josh:Josh Muir, Director of Strategic PartnershipsJosh is responsible for consulting with DSO’s and group dental practices on how RecallMax can help grow their practices organically through hygiene optimization and system implementation. Backed with over a decade of senior leadership experience in the medical service industry he is highly experienced in growing organizations on an acquisition and operational basis. Josh’s expertise is in identifying the key opportunities within growing practices and can provide advice on how to create buy-in through the process of change.More About RecallMax:RecallMax™ is regarded as a personal assistant for your entire team. It keeps dental chair

AADOM Radio & TruBlue Social Smiles Presents:Fred Joyal-CEO-TruBlue Social SmilesLearning Objectives: Why patient video testimonials are so impactfulWhere to use testimonials to maximize their marketing valueThe team's responsibility in requesting testimonialsWhat resources can be used to simplify every step of the processMore About Fred:Fred Joyal is an author, speaker, and entrepreneur. He co-founded the most successful dentist referral service in the country, 1-800-DENTIST. He is currently the CEO of TruBlu Social Smiles. He has previously written two bestselling books on marketing for the dental industry, Everything is Marketing and Becoming Remarkable. His humble brags are he once beat Sir Richard Branson in chess and was also a question on Jeopardy. He is an avid cyclist, a below-average tennis player, and an even worse golfer.More About TruBlue Social Smiles:TruBlu Social Smiles is a software platform that streamlines the process of requesting patient video testimonials and then maximizes their use

AADOM Radio & Kleer Present:Dianna McHugh, VP of Customer Success  at KleerLearning Objectives:-The top problems practices run into when managing an in-house plan-The crucial components missing in most legacy solutions-Best practices and strategies to migrate your existing patients to an automated platformMore About Dianna:Dianna leads the Kleer Success Team, an award-winning group of dedicated professionals committed to helping customers get the maximum value out of their Kleer-powered membership plan. She’s been at Kleer since day 1 and has worked with 100s of office managers to help them implement successful membership plans. She’s always worked in customer focused roles and sincerely cares about how Kleer can help impact your practices for the better!Learn More About Kleer:https://www.kleer.com/Learn More About AADOM:https://www.dentalmanagers.com/

AADOM Radio & Roadside Dental Marketing Present:Shannon Mackey, CEO-Roadside Dental MarketingLEARNING OBJECTIVES:● Why tactics like Instagram Reels won't get you new patients● Step-by-step path to creating a patient-generating strategy for 2023● Immediate wins to inject cash into your practice● The 1 marketing campaign no dental office is doing but shouldMORE ABOUT SHANNON:Shannon Mackey is the CEO and Cheerleader of Roadside Dental Marketing. With 20+ years of real-world experience in high-performing practices, her love of marketing is the driving force behind Roadside’s solutions for successful dental practices.She ran Rhys Spoor in office continuing education for 4 years, helped start PAC-Live with Davide Hornbrook, and enjoys education opportunities.With infectious enthusiasm and out-of-the-box thinking, Shannon coaches practices to implement simple, step-by-step strategies that result in increased new patients, referrals, and rankings. Her company prides itself on being a marketing guide, not your “s

AADOM Radio & Patterson Dental Present:Christine Babett, Marketing Manager Patterson DentalLearning Objectives:Learn about the Patterson Dental AADOM Conference ScholarshipReview Patterson's commitment to AADOM and the continued growth and development of the modern office managerSpecifics of the scholarship to the ConferenceMore About Christine:Chris Babett is a Marketing Manager responsible for strategic relationships, trade shows and events and CE courses with Patterson Dental. Having grown up in the Dental space, she understands the importance of oral health and the integral part that Office Managers play in keeping both practices and patients healthy and happy. Like Patterson and AADOM, she is fully committed to supporting the modern Dental Office Manager.More About Patterson Dental:Patterson Dental Supply, Inc., a subsidiary of Patterson Companies, Inc., connects dental and oral health professionals in North America to the latest products, technologies, services and innovative business solutions that