Sinopsis
AADOM RADIO -For AADOM members on the go! AADOM radio is a great resource for dental management learning anytime, anywhere! Built with the busy manager's schedule in mind, keep up-to-date on topics ranging from: Systems to Work life BalanceAADOM NewsPublished Observer Articles - Narrated for your listening and learning mindset.AADOM Radio - THE podcast for dental managers and dental business professionals.
Episodios
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Episode 84-AADOM Radio-Turn Your Treatment Coordinator into a Master Closer w/Bart Knellinger-Progressive Dental Marketing
07/10/2021 Duración: 33minAADOM Radio and Progressive Dental Marketing Present:Bart Knellinger/President & CEO/Founder-Progressive Dental Marketing Event Info:https://www.progressivedentalmarketing.com/wp-content/uploads/2021/10/TCI-PDF-for-AADOM-Audience.pdf Learning Objectives:After networking and working with so many offices in the dental field for over 13 years, we have noticed that the treatment coordinator is the primary driving force to increasing production in the practice and ultimately meeting the dental practice’s sales goals. Learning how to do the following correctly with our help will impress the doctor and help you grow in your career! We teach this valuable information at The Closing Institute!The Closing Institute teaches our doctors and their teams the following which we touch upon in this podcast:The Psychology Of A CloserHow To Qualify LeadsStandardized Sales ProcessHow To Gain The Patient's TrustIdentifying and Overcoming Acceptance BarriersPresenting Creative Funding Options for Cases Over $40k+Follow-Up Stra
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Episode 83-Is Drama Killing Your Culture? How to go from the “Drama Triangle” to the “Empowerment Dynamic” w/Tonya Lanthier RDH-DentalPost
02/09/2021 Duración: 39minAADOM Radio & DentalPost Present:Tonya Lanthier, RDHLearning Objectives:Learn how to stop drama in its tracks to create a purpose-driven culture. When we are aware of what drives our behaviors, we can take better care of our team, our patients, and the people in our lives.Learn More About Tonya:Tonya Lanthier is founder and CEO of DentalPost, the dental industry’s premier and largest online and mobile job board, connecting and educating more than 850,000 job seekers and 70,000 dental offices in the U.S. and Canada. A Registered Dental Hygienist-turned-entrepreneur, Tonya has gained acclaim industry-wide for her passion to improve lives and help dental professionals build teams that excel through metric-based career matching tools, including personality tests and values, skills and work culture assessments. Started in 2005 as a tool to help dental professionals connect and make smarter hires, DentalPost has made the Inc. 5000 list of fastest growing private companies three times, and the Inc. Female Founde
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Episode 82-AADOM Radio-How a single software platform can make life easier for DOM’s, the doctor, and the staff w/Rebecca Chapman. Brought to you by Curve Dental.
13/07/2021 Duración: 25minAADOM Radio & Curve Dental Present:Rebecca ChapmanLearning Objectives/Discussion Points:Define what a single software platform is.How did having a single platform eliminate data synchronization issues for Rebecca.How does a single platform enhance the patient and staff experience.Curve GRO and it's patient engagement features.Advantages of having communications & patient records in one database. More About Rebecca:Rebecca Chapman has worked in the dental professional for over 13 years. She has over five years of experience as an office manager for both corporate and private practices. For the past six years Rebecca was a Regional Manager with a company that grew from one to nine locations. While there she formed and directed an Insurance and AR department and gained a strong understanding of dental insurance and running insurance AR reports. Rebecca joined Curve Dental in 2020 as a Product Specialist. More About Curve Dental:https://www.curvedental.com/More About AADOM:https://www.dentalmanagers.com/
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Episode 80-AADOM Radio-Make the Case for Attending AADOM21
12/05/2021 Duración: 32minAADOM Radio Presents:Debbie Evans, MAADOM and Jennifer Steadman BSDH, RDH, MAADOMSome of the topics discussed:How did you get involved in AADOM, when, what was the first meeting you attended?Can you describe your first meeting, what did you learn, how did you implement with your team, how did you get team buy in if they weren't there, etc.How many conferences have you attended?Do you bring your team with you?Does your doctor support your involvement and ultimately your attendance at conference? How did you convince him/her that this was a solid investment?What advice would you give a new office manager, or perhaps even a veteran office manager, as to why they should attend the conference?For that new office manager, or the veteran who has never attended, what steps would you recommend they take to show their doctor the value of attending and how they should follow up with the doctor post conference to solidify what they learned?Learn More About AADOM:https://www.dentalmanagers.com/Learn More About the AADOM C
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Episode 79-AADOM Radio-How to Cut Ties with PPOs w/Dave Monahan of Kleer
04/05/2021 Duración: 38minAADOM Radio & Kleer Present:Dave Monahan"Doing the Math" Resource:https://kleer.wistia.com/medias/ibdn8r75aqLearning Objectives:Learn the seven step process of how you can get rid of bad PPOs for goodUnderstand why membership plans are important to the processDetermine what you can do today to help your doctor(s) get started.More About Dave:Dave Monahan, the CEO of Kleer, has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a brilliant and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.More About Kleer:https://www.kleer.com/More About AADOM:https://www.dentalmanagers.com/
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Episode 78-AADOM Radio-Build a Culture of Achievement & Accountability w/Genevieve Poppe-Brought to you by Lighthouse360
04/05/2021 Duración: 42minAADOM Radio & Lighthouse360 Present:Genevieve PoppeLearning Objectives:-Discover the nuts and bolts of a proven management operating system for your practice-Identify the importance of vision and goals-Pinpoint critical leadership competencies and skills-Gain tools that create accountability without conflict-Understand the importance of frequent communication- Articulate the responsibilities, accountabilities, and goals for each role in the practiceLearn More About Genevieve:Many dental practices struggle to implement the necessary change to achieve the results they are looking for. Genevieve Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. Her experience as an owner and manager of a seven-practice affiliate group refined Genevieve’s process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keeps her in high demand.From dental assistant to practice owner, Gen
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Episode 77-AADOM Radio-Making the Contactless Connection at Your Dental Practice w/Ryan Merriman of Rectangle Health
25/03/2021 Duración: 31minAADOM Radio & Rectangle Health Present:Ryan MerrimanLearning Objectives:In this podcast, learn how to solve practice pain points in the dental industry and hear best practices on how to meet patient’s needs for:- Clarity into their financial responsibility- Contactless, safe, and frictionless experiences- Convenient payment options including online and mobileLearn how convenient, consumer-friendly payment options make capturing payments more manageable for both the practice and the patient.Learn More About Ryan:Ryan Merriman has been a Practice Management Consultant with Rectangle Health for the past two years helping to make workflows and processes simpler and more efficient for healthcare providers and practices. Ryan takes a consultative approach, as he knows firsthand, how important efficiencies and automation are to running the dental office. He enjoys making a positive contribution in the lives of the office management staff and helping practices realize more revenue as they implement solutions that
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Episode 76-AADOM Radio-The Missing Link w/Brandi Hooker Evans & Martin Kearns of Lighthouse360
25/03/2021 Duración: 28minAADOM Radio & Lighthouse360 Present:Brandi Hooker Evans & Martin KearnsLearning Objectives:1. Develop verbiage that connects patients to administration to clinical care2. Recognize the opportunity in adversity, learn how to draw strength to empower your team's present and future3. Discover the keys to team cohesion, a fun office culture, and greater career satisfaction.Learn More About Brandi & Martin:Brandi has worked clinically since 2007. Through her consultancy, Stellar Outcomes, LLC, she has tailored practice improvement programs for individual dental offices as well as large speaking venues. Her versatile dental office knowledge aids team members in learning more about restorative and administrative tasks.Martin Kearns is Director of Marketing at Lighthouse 360. After starting his career in Saas and online marketing, Martin joined Lighthouse 360 in February of 2011, and has held leadership positions in Sales, Marketing and Business Development. He contributes his broad expertise in dental t
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Episode 75-AADOM Radio-How to Change Practice Management Software (Nearly) Painlessly w/Alison Muckenfuss-Brought to you by Curve Dental.
18/03/2021 Duración: 20minAADOM Radio & Curve Dental Present:Alison Muckenfuss More About Alison:Alison Muckenfuss is a former practice manager who helped open two dental practices that grew into million-dollar businesses over fifteen years. She managed all aspects of the practices, including scheduling, staffing, insurance, collections, and more. Alison was instrumental in selecting and implementing Curve Hero cloud-based practice management software.Alison graduated from the University of North Carolina with a Bachelor of Arts degree in English Literature. More about Curve Dental:www.curvedental.comMore about AADOM:www.DentalManagers.com
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Episode 74-AADOM Radio-Top Marketing Trends for Dental Practices w/Whitney Speir of Roadside Dental Marketing
18/03/2021 Duración: 27minAADOM Radio & Roadside Dental Marketing Present:Whitney SpierLearning Objectives:Identify the top marketing trends dental providers MUST adopt for a thriving practiceDiscover how to implement these trends into your marketing planningGet practical suggestions to avoid overwhelm in implementing these new trends More About Whitney:With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results.In addition to authoring articles, ebooks, and blog posts, Whitney speaks nationwide, teaching in-person marketing workshops and hosting online webinars and e-learning courses.A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue. More About Roadside Dental Marketing:www.roadsidedentalmarketing.comMore About AADOM:www.Den
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Episode 73-AADOM Radio-Attracting Patients & Protecting Relationships with Social Media-Rita Zamora/Brought to you by Care Credit
18/03/2021 Duración: 28minAADOM Radio & Care Credit Present: Rita Zamora Learning Objectives:- Describe how physical distancing has impacted the use of social media and what this means for your practice- Discuss key strategies to elevate your social media communication to grow stronger relationships and attract new patients- Discover tips and insight to streamline, better manage, and enhance your social media marketingMore About Rita:Rita Zamora has held roles as a treatment and financial coordinator as well as dental marketer. She is author of the book Get Found, Get Liked, Get Patients - Making the Most of Social Media and is the founder of Connect90.com a “do social media with us” program. Rita graduated magna cum laude from the University of Colorado with a bachelor’s degree in business and marketing and has over 20 years experience in the business of dentistry. More About Care Credit:www.carecredit.comMore About AADOM:www.dentalmanagers.com
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Episode 72-AADOM Radio-How to Get 80% of Patients to Pay Overdue Balances in 24 Hours w/Mike Buckner of Weave & AADOM Member Valarie Caulfield
19/02/2021 Duración: 33minAADOM Radio & Weave Present:Mike Bucker & Valarie CaulfieldLearning Objectives:- Explore how to leverage technology to spark immediate action from patients in a way that is non-intrusive while saving hours for the team- Learn from a fellow AADOM member with over 30 years of experience about her tips and tricks to engage with patients and build strong relationships.More about Mike:Mike Buckner has spent the last 9 years in Business Development in the technology and communication space for the Dental Industry. He loves educating offices and teams across the country, on how to improve their efficiencies and increase patient loyalty in their practice. His career in the Dental space led him from Solutionreach to Dental Intelligence, and now currently with Weave. He joined Weave on the Business Development team in 2017, primarily focused on increasing Brand Awareness and overall influence in the Dental Space. He is married to a Dental Assistant, has 2 daughters, and twin 2-year-old boys.More About Valarie:V
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Episode 71-AADOM Radio-Finding & Hiring Marketing Unicorns-w/Lori Williams of Roadside Dental Marketing
07/12/2020 Duración: 28minAADOM Radio & Roadside Dental Marketing Present:Lori WilliamsLearning Objectives:Define your target candidate aka unicorn team memberLearn where to find themHow to maximize the interviewing processWhat do YOU bring to the tableHow to retain the dream teamLearn More about Lori:Lori Williams is the Website Project Manager for Roadside Dental Marketing. She has over 15 years of combined experience in the dental, marketing, and human resource fields. She has helped over 1,000 clients with career advancement and marketing strategies, including personal branding through resumes and LinkedIn profiles. Having worked for general dentists and specialists such as oral surgeons and orthodontists, she is able to bring a unique perspective to dentists when looking for that qualified unicorn to join their team.Learn More About Roadside Dental Marketing:www.RoadsideDentalMarketing.comLearn More About AADOM:www.DentalManagers.com
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Episode 70-AADOM Radio-10 Super De-Stressors w/Kristen Brown-Brought to you by Patterson Dental
30/11/2020 Duración: 27minAADOM & Patterson Dental Present:Kristen BrownLearning Objectives:When change and stress set in we often forget the most basic ways to biohack our body and brain into relaxation. During this podcast Kristen will share easy but powerful ways to change your body’s response to stress so you can boost your mood, energy, and attitude at work and at home.More About Kristen:Patterson has partnered again with Kristen Brown, a keynote speaker, bestselling author, energy mastery expert, certified Holistic Health Coach, and certified 200-hr Yoga Teacher. She will bring you fresh perspectives, high-energy fun, and lots of laughs while you learn new ways to create impact on your practice, patients, and personal power. Get to know more about her and follow her on social media at: KristenBrownPresents.comMore About Patterson Dental:www.PattersonDental.comMore About AADOM:www.DentalManagers.com
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Episode 69-AADOM Radio-Aligning Your Team for Change w/Laura Nelson-Brought to you by CareCredit
30/11/2020 Duración: 41minAADOM Radio & CareCredit Present:Laura NelsonLearning Objectives:Define change management & how to effectively handle itEvaluate practice culture & how to competently communicate with the teamAnalyze expectations from the team & the systems to help achieve themLearn More About Laura:Laura Nelson is an award-winning, international speaker & the founder of Front Office Rocks, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.With her interactive and innovative approach as the leader in Dental Front Office Solutions and Training, Laura has mentored thousands of dentists and dental team members to achieve unprecedented results in growth and empowered dentists and office managers to excel at performance-based hiring. An accomplished recruiting & management coach and highly renowned keynote speaker, she is the best-selling author of Step Away from the Drill, a book that has helped dentists understand &a
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Episode 68-AADOM Radio-Managing Overhead in a Dental Office - Post Covid w/Allen Schiff, CPA, FCE
28/10/2020 Duración: 34minAADOM Radio & Care Credit Present:Allen Schiff, CPA, CPEKey Learning Objectives:Identifying your overheadHow to measure your overheadWhat KPI’s should you be shooting for?More About Allen:Allen Schiff is the managing member of Schiff & Associates, LLC (S&A). Prior to forming S&A, Allen was a partner with Smart & Associates (formerly Grabush, Newman) for 30 years and was their practice leader for dental practice management services. Allen has over 35 years of experience in the areas of dental practice management. Allen's services include business planning to include obtaining financing, succession planning, exit strategies and long-range planning. Allen has assisted dentists with practice acquisitions, start-ups, operational analysis and associate contract analysis.Allen received his BS degree in accounting from the University of Baltimore (June 1975) and is an accomplished speaker on topics such as dental practice management, transition planning, choosing a dental CPA, obtaining financing,
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Episode 68-AADOM Radio-Create Your Virtual Waiting Room w/Martin Kearns-Lighthouse 360
24/10/2020 Duración: 30minAADOM Radio & Lighthouse 360 Present:Martin Kearns-Director of Customer MarketingLearning Objectives:Learn how to adapt your practice operations to add extra precautions by setting up a Virtual Waiting Room using the tools in your Patient Relationship Management software.- Minimize risk of exposure by adapting your practice to reduce in-person interactions- Build patient confidence by effectively communicating new policies, protocols, and expectations- Improve office efficiency and patient engagementLearn More About Martin:Martin Kearns is Director of Customer Marketing at Lighthouse 360. Martin joined the company in February of 2011, and has held leadership positions in Sales, Marketing and Business Development. His tenure in various roles has given Martin the opportunity to contribute his expertise as a guest speaker, panel moderator and co-host at various dental conferences, online seminars, and podcasts. In his current role, he oversees customer marketing and educational content which Lighthouse 360 p
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Episode 67-AADOM Radio-Tell-all: Kleer’s Secrets to a Successful Membership Plan w/Dave Monahan CEO Kleer
24/10/2020 Duración: 45minAADOM Radio & Kleer Present:Dave Monahan-Founder & CEO of KleerLearning Objectives:Review the current state of the industry and why membership plans are a must-haveReview data from practices with highly successful membership plans and understand the opportunity within your existing uninsured patient baseTake away best practices and strategies to maximize patient participation and reduce your front office team’s spent on membership plans– including getting dentist and team buy-in, plan design, pricing, patient messaging and marketing, compliance and how to automate manual processes.More About Dave-Dave Monahan has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a passionate and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.Prior to joining Kleer
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Episode 66-AADOM Radio- 4 Best Practices for Successful Dental Office Management w/ Jill Nesbitt, MBA Dentrix Ascend by Henry Schein One
15/10/2020 Duración: 41minAADOM Radio & Henry Schein One Present:Jill Nesbitt, MBA-Senior Customer Success ManagerLearning Objectives:How you can take care of the clinical team-How to increase the efficiency of administrative tasks-How to oversee collections and insurance to meet benchmarks-Ways to keep the schedule fullMore About Jill-With 20+ years in dental practice management, Jill Nesbitt, MBA, works with dental organizations from emerging groups to national DSOs as one of the Dentrix Ascend experts at Henry Schein One. She started her career managing a multi-specialty group practice, then became an independent dental consultant working with multisite dental groups to achieve measurable outcomes. Jill is pursuing coaching certification so she can best assist practice managers and owners, and she has a special interest in helping dental leaders who believe in dental-medical integration and are dedicated to improving healthcare outcomes. More About Henry Schein One:http://dentrixascend.com/More About AADOM:https://www.dentalman
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Episode 65-AADOM Radio-Teledentistry - An Essential Technology To Improve Office Efficiency, Workflow and Patient Engagement-Eden Ivie
01/10/2020 Duración: 29minAADOM Radio & Henry Schein Dental Present:Eden Ivie-Director of Customer Success/MouthWatchLearning Objectives:Describe teledentistry technologyExplore specific ways that teledentistry can be used in offices to streamline workflows, save chair time, and increase efficiencyDiscuss the benefits of implementing teledentistry into your practice.More About Eden:Eden Ivie is the Director of Customer Success for MouthWatch. With a background in clinical dental hygiene and public health teledentistry, she is uniquely qualified to help dental practices and oral healthcare organizations implement teledentistry. She maintains a dental hygiene license in three states and is a Public Health Dental Hygiene Practitioner in the state of Pennsylvania. Eden graduated from the dental hygiene program at San Juan College in 2004 and earned her BSDH from Northern Arizona University in 2018. She is also a certified telehealth facilitator.More About Henry Schein Dental:www.HenrySchein.comMore About AADOM:www.DentalManagers.com