Aadom Radio-the Podcast For Dental Managers

AADOM Radio & Henry Schein One Present:Andrea GallimorePodcast Learning Objectives:Communicating in the time of CoronavirusHow do you reach patients?How to have a powerful online presenceMaking sure your website connects and reassures your patientsCultivating your online reputationWhat lies ahead?Learn More About Andrea:Andrea Gallimore has over 19 years of experience with Dentrix and the dental industry. She has worked as an office manager for a multi-doctor practice and as a certified Dentrix trainer. Andrea currently works for Henry Schein One as a Product Marketing Manager, presents webinars on various Dentrix and eservices products, and presents educational dental seminars across the country. With her extensive software knowledge and real-world office management expertise, Andrea can help practices maximize efficiency and profitability using Henry Schein One Practice Management Software and eServices.Learn More About Henry Schein One:www.HenryScheinOne.comLearn More About AADOM:www.DentalManagers.com

AADOM Radio & Roadside Dental Marketing Present:Kelsey Halvarson, Roadside SEO DirectorLearning Objectives:1. Identify which areas of marketing to prioritize and shift right now2. Learn how to use analytics to understand what's working for you and what's not3. Understand the behaviors of your target customers and their top fears and barriers4. Learn things you can do yourself to help grow and strengthen your organic and local visibility on Google and other search enginesGet tips to strengthen loyalty and relationships with current patientsMore About Kelsey:Kelsey started out in the automotive industry working with top dealerships across the nation before making the transition to the medical industry.If you need help "being found" online, then Kelsey Halvarson is the guy you should call. With more than 15 years of experience in online marketing, (SEO) search engine optimization, running effective paid ad campaigns on Google, Facebook and other major platforms, Kelsey helps our clients get to the top and ST

AADOM Radio & Great Dental Websites Present:Jeff Gladnick Founder/CEOLearning Objectives:Learn how to evaluate your own website or create a new one that makes it easy for search engines to find your site and convinces patients to contact your office.More About Jeff:Although Jeff comes from a family of 7 dentists, he never received “the calling” and instead became a software engineer. After creating a website for his dad’s clinic, he was approached by other members of his family to create their websites, and eventually founded Great Dental Websites. What started as a family project has evolved into the company it is today, serving over 900 practices worldwide, supported by a team of over 35 employees between our Denver and Sydney offices. More About Great Dental Websites:www.GreatDentalWebsites.comMore About AADOM:www.DentalManagers.com

AADOM Radio & DentalPost Present:Tonya Lanthier, RDHPodcast Learning Objectives:How to use data to hire “right”, including:- How to write a better job posting- Tools to vet resumes and find a better match- Asking the right questions in the interview- Tools to assess candidates and give you a higher chance of hiring successMore About Tonya:Tonya Lanthier is founder and CEO of  DentalPost , the industry’s premier and largest online and mobile job board, connecting and educating more than 850,000 job seekers and 80,000 dental offices in the U.S. and Canada. A Registered Dental Hygienist-turned-entrepreneur, Tonya’s passion lies in improving lives and helping dental professionals build teams that excel.Tonya is a member of the American Dental Hygienists' Association,supporter of AACD's Give Back a Smile program and volunteer at severalcharitable organizations including Georgia Mission of Mercy and BenMansell Clinic. She is a board member of the Oral Cancer Cause andDental Entrepreneur Women.More About Dental

AADOM Radio & Merchant Advocate Presents:Cheryl McKennaPodcast Summary:The ADA has recommended touchless credit card payments. Exploring ways to implement touchless to keep teams safe.The card brands, Visa, MasterCard, Discover and American Express announced that signatures are no longer required so there truly is an opportunity to keep payments touchless with the right technology.A practice does NOT want to just rely on hand keying the credit card info because it is expensive. The economic climate dictates that you need to give your patients The economic climate dictates that you need to give your patients convenient ways to pay their bills, options for payment plans and future payments.More About Cheryl McKennnaCheryl McKenna is the Director of New Business at Merchant Advocate. She has 23 years of experience helping people save money and increase efficiency on their patient payment systems. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Comp

AADOM Radio Presents:Vickie Ward, FAADOMPodcast Summary:It’s that peaceful time of day, first thing in the morning when you look in the mirror- adjust your hat, stand tall, breathe deep and get ready to take on the day!Wait? Adjust your Hat?  Ahhh Yes, you know… That imaginary Office Manager hat we adjust in our mirror before heading off for the day!  Oh boy, I’m going to get so much done today you say to yourself!.......Tune in to hear the rest!More About Vickie:Vickie Ward is the Owner of Key Dental Management.  She is a Fellow of the American Association of Dental Office Managers and serves on the Board for the Wilmington, NC Chapter of AADOM.Having worked 20 years in the dental office as Practice Manager and Front Office Team Member; she now serves as a consultant, coach and fractional team member to dental offices.Learn More About AADOM: www.DentalManagers.com

AADOM Radio & Henry Schein One Presents:David StonesPodcast Learning Objectives• How to collect outstanding balances even when patients are not coming into the office• Tips for remaining sensitive to your patients with special considerations• How to improve your cash flow on a limited production schedule. More About David:David is the Senior Product Manager at Henry Schein One over the payment, billing, and business analytics products. He joined Henry Schein One in 2016 with over 25 years of experience in defining and delivering quality, customer-focused solutions. While he has resided in the west for many years his roots are in the upper mid-west where he was born and raised. He has six children and six grandchildren. He spends his spare time with family, is a member of city boards, and coaches youth sports with a focus on football. Learn More About Henry Schein One:www.HenryScheinOne.comLearn More About AADOM:www.DentalManagers.com

AADOM Radio & Care Credit Present:Leigh Ann FaightDirector of Coaching for ACT Dental Key  Learning Objectives:Understand the tips to relearning and growing in the tension of this transitionLearn 3 critical parts to opening successfullyDevelop new and relevant communication skills for this current environment More About Leigh Ann:After becoming a dental hygienist in 2006 Leigh Ann was drawn to learning everything possible about what makes dental teams work synergistically, with both effectiveness and efficiency, through collaboration and accountability. Her leadership, facilitation, and coaching skills have been refined through her work with the Arbinger Institute and also the Gestalt Institute of Cleveland. Being a part of something ‘bigger than herself’ is a driver in her daily work. The bonus of all of this is that dentistry is truly the greatest profession on earth!Learn More About Care Credit:www.CareCredit.comLearn More About AADOM:www.DentalManagers.com

AADOM Radio & Henry Schein Dental Present:Eric Pook-Cirrus Consulting GroupPodcast Summary:This is exceptional discussion on the business side of dentistry. The largest impact to the practice's success or failure is the physical location which is reliant on the office lease. Imagine the impact if you received notice that the practice was being forced to relocate in 30 days. It would be a nightmare. Learn the tips and tricks from the pros to understand what to look out for in your office lease.Learning Objectives:The importance of the dental office lease agreementThe key terms and conditions within your office lease agreementPractical advice on negotiating lease agreementsAbout Eric:Eric Pook is the Managing Director of Cirrus Consulting Group, North America’s preeminent commercial real estate and office lease negotiation firm for dentists. Eric is a dental lease negotiation expert and has been consulting small businesses since the late 90’s with an emphasis on revenue creation and cost mitigation. Eric ad

AADOM Radio & Roadside Dental Marketing Present:Angela Byrnes-Director of Client ServicesPodcast Summary:The Coronavirus COVID-19 pandemic has affected businesses around the world, and the dental industry is no exception. Many practices are closed or seeing significantly reduced numbers of patients. As a result, this is a time of uncertainty for many.Right now, your website messaging is more important than ever. Does your website address the changing needs and concerns of new and potential patients?If not, it’s time to adjust and adapt your website content to meet the needs of your community Temporarily adjust your homepage during COVID-related closures Plan now to adjust your website content once your practice reopens Address patients’ financial concerns Make it easy for patients to reach you Highlight convenience Additional marketing adjustments to considerAbout Angela:Angela Byrnes loves practicality and efficiency and works to pair client goals with simple solutions. Before Roadside, Angela devo

AADOM Radio & Patterson Dental Present:Kristen BrownPODCAST SUMMARY:Learn about the EVOLVE Well-Being Blueprint and the AADOM's FunniestVideos contest that will be featured during the Patterson-Sponsored workshopat the conference. LEARNING OBJECTIVES:Why it's important to EVOLVE your energy for impact.Quick ways to boost your energy now.How to submit your funniest/best video of you and/or your practice boostingyour energy or de-stressing at work. MORE ABOUT KRISTEN:Kristen Brown is a futurist, energy mastery expert, keynote speaker, widowedmom, and bestselling author whose corporate leadership experience andresearch into human behavior help you drive growth and tap into your powereven during change and stress. She works with clients around the worldincluding Boston Scientific, Minnesota Vikings, Women PresidentsOrganization, Women’s Foodservice Forum, and General Mills and on medialike Live with Kelly, Forbes, Working Mother, Psychology Today, and more. Herbiggest faults – she is an occasional know-it-all

AADOM Radio & BURST Present:Hamish Khayat CEO & Brittany Stewart COOPODCAST SUMMARY:Learn how BURST is supporting AADOM by creating a program with YOU in mind!BURST co-founders Hamish Khayat and Brittany Stewart will be introducing BAM -the BURST AADOM Manager Program to our AADOM members and what it meansto be a part of the BURST community.Recognizing the dental office manager as a key decision maker and influencer in thedental practice, BURST has made a commitment to empowering thousands ofdental professionals who work with the brand.Exclusive AADOM member offers as a BAM Manager include:• Get rewarded for introducing BURST to dental professionals in your area• Create a new revenue stream for your office• Secure exclusive wholesale pricing on all BURST products• Get rewarded for recommending BURST• Earn perks for placing bulk ordersBURST Expanding Black Mint Eucalyptus FlossWhat makes BURST Floss the best?PROFESSIONAL’S CHOICE: Textured filament floss expands in your mouth toremove more plaque.SEE T

AADOM Radio & Henry Schein One Present:Andrea GallimoreLearning Objectives:Educate office managers on how to effectively promote their practice online, control their practices' reputation and develop meaningful relationships through leveraging modern technology.More About Andrea:Andrea Gallimore has over 19 years of experience with Dentrix and the dental industry. She has worked as an office manager for a multi-doctor practice and also as a certified Dentrix trainer. Andrea currently works for Henry Schein One as a Product Marketing Manager, presents webinars on various Dentrix and eServices products, and presents educational dental seminars across the country. With her extensive software knowledge and real-world office management expertise, Andrea can help practices maximize efficiency and profitability using Henry Schein One Practice Management Software and eServices.More About Henry Schein One:www.HenryScheinOne.comMore About AADOM:www.DentalManagers.com

AADOM Radio & Roadside Dental Marketing Present:Arron GeorgePodcast Learning Objectives: Help dental office managers and dentists see:The importance of a websiteWhat a website can do for your practiceWhat features work best on dental websitesWhat is needed for a successful websiteHow RSDM can help More About Arron:As Roadside’s Website Development Director, Arron George, and dental marketing are like two peas in a pod. He has spent the past 10 years creating beautiful websites that help practices achieve online greatness. With a background in content marketing, Arron is passionate about helping dentists find their unique voice so they can stand out from the crowd and rise to the top of Google.More About Roadside Dental Marketing:www.roadsidedentalmarketing.comMore About AADOM:www.DentalManagers.com

AADOM Radio &  Revenue Well Present:Dr. David RicePodcast Learning Objectives: Learn what motivates today’s young dental professionals How to most effectively communicate with millennial team members Tips to earn their respect as the office administrator and how to work together to get results More About Dr. David Rice:Founder of the nation’s largest student and new dentist community, igniteDDS, Dr. David Rice travels the world speaking, writing, and connecting today’s top young dentists with tomorrow’s most successful dental practices. In addition to igniteDDS, Dr. Rice maintains a team-centered, restorative, and implant practice in East Amherst, NY. With 25 years of practice under his belt, he has completed curriculums at the Spear Center, The Pankey Institute, The Dawson Center and most prolifically, the school of hard knocks. More About  Revenue Well:www.revenuewell.comMore About AADOM:www.DentalManagers.com

AADOM Radio &  Merchant Advocate Present:Cheryl McKennaPodcast Learning Objectives:Lower A/R by using these three features: Vaulting, Recurring Billing, Online PaymentsIncrease Case Acceptance with these two pieces of technology: Mobile Payments, Payment PlansHow to position this to patients: Talking Points to Create SuccessMore About Cheryl:Cheryl McKenna is the Director of New Business at Merchant Advocate. She has 23 years of experience helping people save money and increase efficiency on their patient payment systems. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Compliance, Merchant Agreement Contract Negotiations, Rate and Fee Expense Reduction and Software and Equipment Integration for Practice Management Software. Cheryl is well versed in and has given CE lectures on the following topics:• Payment Card Industry (PCI) and HIPAA Security Rule Compliance Overlap• How PCI requirements provide a litmus test for your IT Firm• E.M.V. (chip cr

AADOM Radio & Kleer Present:Dave MonahanPodcast Learning Objectives:• Identify the truths and misconceptions of membership plan compliance• Compare and contrast membership plans and discount plans, and understand the varying regulatory requirements• Understand why membership plans are legal and what compliance requirements must be considered• Evaluate compliance risks associated with developing and managing an in-house plan on your ownMore About Dave:Dave Monahan has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a brilliant and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices

AADOM Radio & Henry Schein Dental Present:Vanessa BuchheitPodcast Learning  Objectives:• Tracking Case Acceptance and what to do with the results• Locating your patients value and using it to overcome objections• The importance of an effective patient handoff• Inform before you perform!More About Vanessa:Vanessa Buchheit has 16 years of experience in the dental field. After success as an office manager completing many different coaching and management programs herself and having a 90% case acceptance rate as a treatment coordinator, Vanessa joined Henry Schein as a practice development coach and was quickly one of the most respected professionals in her industry. Vanessa has lectured extensively on several dental topics related to leadership in the practice, implementing periodontal programs, increasing case acceptance, or how to increase your New Patients with internal marketing. She also has several published articles such as "Stop hanging up on your new patients" in dental economics. Using her real wor

AADOM Radio & Roadside Dental Marketing Present: Angela Byrnes Podcast Summary:*How the entire team contributes to your “brand” - and what this has to do with the practice’s overall success*Why marketing is so necessary?*Getting rid of the barriers so you can learn how to plan ahead, make the most of morning huddles, teach your team how to look for marketing moments, keep them excited, etc.*How to create a (realistic) plan and keep everyone accountable.*How does doing all this give you better Marketing ROI? More About Angela:Angela Byrnes is the Director of Client Services for Roadside Dental Marketing (AKA Lead Minion). She loves practicality and efficiency and works to pair client goals with simple solutions. Before Roadside, Angela devoted 23+ years to the dental industry. She led high production at multi-doctor practices, managed offices, and was a dental assistant.  Eventually, she honed in on her passion for practice management and consulting, and naturally gravitated toward Roadside due to their sp

AADOM Radio & Patterson Dental Present: Kristen Brown Podcast Summary: Why is it so important for people to think holistically about their growth and professional persona? What is one thing people can do right now to boost their energy? How can someone get started if they want to improve their personal brand? Learn More About Kristen: Energize your mind, body, and spirit to drive real growth for yourself, your loved ones, your company, and the world! Kristen Brown’s super-actionable and nerdy-research-proven methods for work/life alignment, leadership, and personal power are a result of her experiences as a bestselling author, worldwide speaker, energy medicine practitioner, 15-year corporate leader, widowed mom, and RYT-200 yoga teacher. She spent over 15 years in corporate America before starting her business after being widowed unexpectedly with a new baby during the economic crash. Since then she has worked with clients around the world including the Minnesota Vikings, General Mills, and Mayo Health.