Paypod: The Payments Industry Podcast

Episode Topic In this episode, Kevin Rosenquist sits down with Paul Clarke, Chief Product and Innovation Officer at Cashflows, to explore the ever-evolving fintech and payments landscape. With over two decades of experience, Paul delves into the company's mission to streamline payment processes and enhance user experiences. Cashflows, known for its “Payments Perfected by People” approach, provides businesses with tailored financial solutions, omnichannel capabilities, and subscription management tools. The episode highlights the company’s dedication to making payments simple, efficient, and adaptable to various business needs. Join us as we discuss the challenges of staying competitive in fintech, the role of technology in user experience, and how Cashflows continues to innovate in an industry driven by rapid changes and customer demand. Lessons You’ll Learn Paul Clarke shares his insights on how Cashflows approaches innovation in fintech. Learn how user experience drives every decision, from creating seamles

Episode Topic: In this episode, Kevin Rosenquist interviews Joseph Kelly, CEO and co-founder of Unchained, a financial services company focused on Bitcoin. They explore the intricacies of Bitcoin's decentralized nature, its advantages over other cryptocurrencies, and the unique services Unchained offers to long-term Bitcoin holders, such as multi-signature vaults, Bitcoin-backed loans, and retirement accounts. Joseph also shares his perspective on the future of Bitcoin and addresses common critiques, including mining challenges and Bitcoin’s halving events. The episode dives into how Unchained stands out in the crypto industry by prioritizing security and empowering users to hold their own keys. From discussing the technical aspects of blockchain to highlighting Bitcoin’s role in a decentralized financial ecosystem, this conversation covers the fundamentals and advanced elements of Bitcoin that investors and crypto-enthusiasts alike will find insightful.   Lessons You’ll Learn Listeners will gain valuable ins

Episode Topic: In this episode, Kevin Rosenquist sits down with Danielle Hayden, founder of Kickstart Accounting, to discuss how entrepreneurs can achieve financial confidence. Having spent a decade as a CFO, Danielle recognized the gap in financial literacy among small business owners and established Kickstart Accounting to provide comprehensive bookkeeping and accounting services with a personal touch. The conversation delves into the importance of understanding your business finances beyond tax benefits, instead focusing on sustainable growth and goal achievement. Danielle sheds light on how small business owners can use their financial data to make impactful decisions that drive their companies forward. With a unique approach, Danielle empowers entrepreneurs, particularly women, by helping them harness financial tools to grow and succeed. Listeners will discover how a proactive stance on financial management can help them reach milestones and avoid common pitfalls. This episode is essential for business o

Episode Topic: In this episode of Pay Pod, host Kevin Rosenquist sits down with Vignan Velivela, CEO and co-founder of A to B, a company transforming the trucking and transportation industry through modern payment solutions. They discuss how outdated financial systems in trucking—dating back to the 1980s—have created inefficiencies that impact drivers, fleet operators, and ultimately, the consumer. A to B’s mission is to enable immediate payments, fuel rewards, and fraud prevention solutions for drivers and delivery companies. Vignan shares insights into the trucking sector’s challenges and its heavy reliance on outdated financial systems. By modernizing payments and providing same-day options, A to B aims to streamline operations in the logistics industry, making it more efficient and cost-effective. Tune in to learn how innovations in fleet technology are driving positive change in a vital sector of the economy.     Lessons You’ll Learn Listeners will discover how modernizing financial systems in trucking c

Episode Topic: In this episode of Paypod, host Kevin Rosenquist sits down with Marshall Greenwald, the founder and CEO of Ionia, to discuss how he's transforming the payments industry by cutting out middlemen and speeding up merchant transactions. Marshall shares his journey from working in banking to becoming a fintech entrepreneur, and how Ionia is disrupting the traditional payments process that has remained largely unchanged for decades. The conversation dives deep into how businesses can benefit from faster payments, reduced fraud risks, and more direct connections with consumers. With a focus on eliminating the barriers between merchants and customers, this episode explores the future of fintech. By leveraging AI and advanced technology, Marshall Greenwald is not only changing the way payments are processed but also solving critical issues like merchant cash shortfalls. His insights on the future of payments highlight how innovation is reshaping the landscape, especially for small and medium-sized busin

Episode Topic In this episode of Pay Pod, host Kevin Rosenqvist chats with Jay Sanderson, Senior Manager of Digital Experience and Product Marketing at Progress. With over two decades of experience in the tech world, Jay offers deep insights into how businesses can transform their digital experiences to meet evolving user expectations. The conversation dives into how Progress has stayed relevant for 40 years, its role in shaping user interfaces, and the importance of creating seamless digital experiences for customers. Jay also shares his perspective on how artificial intelligence (AI) is transforming the way we interact with technology, with a particular focus on improving user experience (UX) across platforms. Lessons You’ll Learn Listeners will walk away with a deeper understanding of the difference between user experience (UX) and digital experience (DX) and why both are critical in today's tech landscape. Jay shares how businesses can leverage AI to create hyper-personalized, intuitive interfac

Episode Topic In this episode of PayPod, host Kevin Rosenquist sits down with Arnold Hsu, the CEO and co-founder of G Reminders, a scheduling and automation platform designed to help financial advisors and fintech companies optimize their workflow. Arnold shares his journey from electrical engineering to becoming a serial entrepreneur and discusses the growing role of automation in fintech. With over two decades of experience in the payments and tech industries, Arnold offers insights into how businesses can save time and boost productivity through automated scheduling, meeting follow-ups, and CRM integrations. This episode dives deep into how G Reminders is reshaping the way financial professionals handle day-to-day operations, offering valuable tools for efficiency. Lessons You’ll Learn Listeners will learn about the power of automation and how it can streamline business operations, particularly for financial advisors and fintech professionals. Arnold Hsu explains the advantages of using G Reminders to redu

Episode Topic: In this episode of Pay Pod, host Kevin Rosenquist sits down with Eitan Koter, founder of Vimmi, to discuss the future of e-commerce through the lens of video. Eitan shares how Vimmi has transformed the way businesses engage with their customers by creating shoppable video experiences. From live shopping events to seamless integration with social platforms like TikTok, Eitan dives into how video is revolutionizing the digital commerce landscape. As the use of video becomes essential in driving sales and boosting brand loyalty, this episode uncovers the strategies businesses need to stay ahead in the evolving e-commerce space. The conversation covers how video is poised to take over e-commerce and why it’s becoming a must-have tool for brands. With insights on AI, short-form videos, and live shopping, this episode is packed with actionable takeaways for marketers looking to harness the power of video in the digital age. Lessons You’ll Learn In this episode, you'll learn how video is reshaping the

Episode Topic In this episode of Pay Pad, host Kevin Rosenquist sits down with Andre F., CEO and co-founder of Incognia, to explore the future of mobile identity solutions and digital security. The conversation dives deep into the concept of location intelligence, a cutting-edge method for enhancing user security without compromising on user experience. Andre explains how analyzing device behavior and location patterns can help distinguish legitimate users from fraudsters, offering a seamless yet secure experience for app users. This discussion also touches on the limitations of traditional security measures, like two-factor authentication (2FA), and highlights the potential of real-time user recognition to improve both safety and usability. The episode further explores the challenges and opportunities in the evolving landscape of fintech and digital payments. Andre shares his insights on the need for innovation in security measures, especially as real-time payments become more prevalent. He also discusses th

Episode Topic In this episode of Paypod, host Kevin Rosenquist sits down with John Tucker, a seasoned expert in the payments and fintech industry with over 17 years of experience. Currently with National Secure Transport (NST), John discusses the complex world of cash management, armored transportation, and the unique challenges of serving high-risk industries like cannabis. The episode dives deep into the logistics of moving large sums of cash securely and efficiently, highlighting the importance of innovative solutions like smart safes and cashless ATMs. As the cannabis industry grows, John explains how NST helps businesses navigate regulatory complexities, ensuring both safety and compliance. Lessons You’ll Learn Listeners will gain valuable insights into the intricacies of cash management in high-risk sectors, such as cannabis retail, where traditional banking options are limited. John Tucker shares his expertise on the benefits of smart safes and cashless ATMs, which streamline cash handling and reduce r

EpisodeTopic                                                                                                    In this episode of Pay Pod, host Kevin Rosenqvist sits down with Will Sealy, co-founder and CEO of Summer, to explore the complexities of the student loan crisis in the United States. With a staggering $1.7 trillion in student debt affecting 45 million Americans, Sealy shares insights on how his company is tackling this issue head-on. The discussion delves into the broken systems that have led to skyrocketing college costs, the impact of student debt on individuals and families, and how Summer is providing innovative solutions through employer partnerships and government programs. If you're grappling with student loans or concerned about future education costs, this episode offers valuable perspectives and practical advice. Lessons You’ll Learn Listeners will gain a deep understanding of the current state of the student loan system and why it's considered one of the most broken financial systems in

Episode Topic In this episode of Pay Pod, host Kevin Rosenquist welcomes Bentzi Aviv, the Global Head of Fintech Solutions at Amdocs. With over 20 years of experience, Bentzi shares his journey from a software engineer to his current leadership role. The conversation delves into his insights on work-life balance, the evolving role of technology in financial services, and the importance of a personalized approach in banking. Bentzi highlights the need for financial institutions to adapt to technological advancements and regulatory changes to remain competitive and meet customer expectations. Lessons You’ll Learn Listeners will gain valuable insights into the significance of personalization in financial services and how it can create a trusted advisor relationship between banks and their customers. Bentzi discusses the importance of understanding customer needs and leveraging technology to provide tailored solutions. He also emphasizes the role of AI in enhancing decision-making processes and improving customer

Episode Topic: In this episode of Pay Pod, host Kevin Rosenquist interviews Laurent Charpentier, the CEO of Yooz, a leading provider of cloud-based accounts payable automation solutions. With a background in electrical engineering and computer science from MIT, and experience as a competitive swimmer, Laurent brings a unique perspective to the intersection of technology and leadership. The conversation delves into the role of AI and machine learning in automating accounting tasks, the future of fintech, and the qualities that make a great leader. Laurent shares his journey from his academic beginnings in France to becoming a CEO, highlighting the lessons learned along the way. Lessons You’ll Learn Listeners will gain insights into the impact of AI and automation on the fintech industry, particularly in accounts payable processes. Laurent explains how AI is revolutionizing document capture, data extraction, and fraud detection, making these processes more efficient and accurate. He also discusses the importan

Episode Topic: In this episode of Pay Pod, host Kevin Rosenquist sits down with Cole Riccardi, founder of Authentic, a company revolutionizing the insurance industry through captive insurance programs. Captive insurance allows businesses, especially small ones, to pool resources and create tailored insurance solutions that can return profits to the group if claims are low. Cole shares his journey from being inspired by a horse stable’s insurance program to launching Authentic, which is now helping various businesses, from gyms to salons, build their own insurance programs. This episode offers valuable insights into a lesser-known aspect of the insurance industry and how it can benefit small businesses. Lessons You’ll Learn Listeners will gain a comprehensive understanding of captive insurance, a concept that allows businesses to take control of their insurance needs, potentially saving money and creating more aligned incentives. Cole Riccardi explains how Authentic simplifies the complex process of setting up

Episode Topic In this episode of Pay Pod, Kevin Rosenquist chats with Nic Beique, founder of Helcim, a Canadian fintech company revolutionizing payment processing for small to medium-sized businesses. Nic shares his journey of building Helcim, starting from its early days in 2006 as a traditional payments reseller to its transformation in 2020 into a full-fledged payment processing powerhouse. The conversation covers the challenges and opportunities in the fintech space, the importance of fair pricing in payment processing, and how Helcim is positioning itself against industry giants like Square and Stripe by targeting more established businesses in the mid-market. Lessons You’ll Learn Listeners will gain insights into the evolution of payment processing and how Helcim is disrupting the market by offering more affordable and transparent pricing structures. Nic Beique emphasizes the importance of building technology in-house to maintain competitive margins and avoid the industry-standard 2.9% transaction fee.

Episode Topic In this episode of Pay Pod, host Kevin Rosenquist welcomes Bentzi Aviv, the Global Head of Fintech Solutions at Amdocs. With over 20 years of experience, Bentzi shares his journey from a software engineer to his current leadership role. The conversation delves into his insights on work-life balance, the evolving role of technology in financial services, and the importance of a personalized approach in banking. Bentzi highlights the need for financial institutions to adapt to technological advancements and regulatory changes to remain competitive and meet customer expectations. Lessons You’ll Learn Listeners will gain valuable insights into the significance of personalization in financial services and how it can create a trusted advisor relationship between banks and their customers. Bentzi discusses the importance of understanding customer needs and leveraging technology to provide tailored solutions. He also emphasizes the role of AI in enhancing decision-making processes and improving customer

Episode Topic: Welcome to an insightful episode of PayPod. We get into a fascinating conversation with Chen Amit, the CEO and co-founder of Tipalti, a leading fintech company. He dives deep into the world of AI in fintech automation, exploring how Tipalti leverages advanced technologies to streamline accounts payable processes. From discussing the company's founding in 2010 to the present day, Amit shares insights into how automation and artificial intelligence have revolutionized the payment processing industry. He highlights the journey of Tipalti in enhancing efficiency and compliance for businesses globally through innovative AI-driven solutions. Lessons You’ll Learn: Listeners will gain valuable insights into the transformative power of AI in fintech automation. Chen Amit explains how Tipalti's automation solutions reduce the labor and costs associated with financial operations, allowing companies to focus on growth and innovation. You'll learn about the importance of putting the right tasks in th

Episode Topic: Welcome to an insightful episode of PayPod. We get into the fascinating journey of Richie Serna, the CEO and co-founder of Finix, a payment technology. Richie Serna's story is one of resilience, innovation, and a deep commitment to social impact. Growing up in a rough part of Southern California, Richie witnessed the struggles of youth gang involvement firsthand. This experience fueled his passion for gang prevention and youth development, leading him to work in the LA mayor's office on programs aimed at reducing gang activity through community engagement. Eventually, Richie transitioned into the fintech space, founding Finix payment technology to democratize access to advanced payment solutions. In this episode, Richie shares his insights on the challenges and opportunities in the payment technology sector and how his background has shaped his approach to business and leadership. Lessons You’ll Learn: Listeners of this episode will gain valuable lessons from Richie Serna’s unique career

Episode Topic: Welcome to an insightful episode of PayPod. We get into the transformative potential of blockchain technology in the African finance system with Elizabeth Rossiello, the CEO and founder of AZA Finance. She shares how her company focuses on bridging the gap between African economies and the global financial system. As a leading provider of cross-border payment solutions, leveraging blockchain technology, her company aims to facilitate smoother, more secure transactions, enabling small and medium-sized businesses to thrive while conducting business in local currencies. Elizabeth shares her deep insights on how blockchain is poised to revolutionize the financial landscape across the continent. Lessons You’ll Learn: Listeners will gain a comprehensive understanding of how blockchain technology is reshaping the way businesses operate. Elizabeth Rossiello discusses the initial excitement and subsequent skepticism surrounding blockchain, illustrating how the technology has evolved beyond its hy

Episode Topic: Welcome to an insightful episode of PayPod. We get into the intricacies of ERP System Integration with Keith Reardon, the co-founder of Commonwealth Consulting Group. Keith brings a wealth of knowledge and practical insights into how ERP system integration can revolutionize business operations. This conversation highlights the importance of seamless payment processing solutions and how integrating these systems into your ERP can significantly streamline your financial management. Keith also discusses the ongoing relevance of cash in today's digital age and how his company is adapting to meet the needs of businesses that still rely on cash transactions. Tune in to learn about the latest trends in payment processing and how ERP system integration can benefit your business. Lessons You’ll Learn: Listeners will gain valuable insights into the world of ERP System Integration. Keith Reardon shares his expertise on how integrating ERP systems can enhance business efficiency by automating proces