Podcasts Kpi Management Solutions

In this episode of the Smart Business Performance Podcast, Roger welcomes Derek Kinnear and discusses the 5 Procurement Tips to move the bottom-line needle. This episode will boost your Business procurement to a whole new level!   Derek is the former Managing Director of Bidvest Group Procurement since 2009.   He was the Chairman managing the […] The post SBP030: 5 Procurement Tips to move the needle appeared first on KPI Management Solutions.

In this of the Smart Business Performance Podcast, Roger welcomes Bryan Clayton, and discusses the entrepreneurial ventures of Bryan. He definitely will revamp your thoughts about Entrepreneurship by the end of this episode!   Bryan is the CEO and co-founder of GreenPal an online marketplace that connects homeowners with Local lawn care professionals. GreenPal has […] The post SBP029: How to start a business from scratch, & scaling it before exiting appeared first on KPI Management Solutions.

Do you know? Coaching can be a key driver of performance.   Want to know more about coaching and how can it enhance your business performance? Our guest today, will break down everything you need to know about coaching.   In this of the Smart Business Performance Podcast, Roger welcomes Clive Kaplan, the CEO of […] The post SBP028: The Benefits of Coaching for Finance Executives appeared first on KPI Management Solutions.

People say that the topic of cold calling was dead many years ago.   Or… is it?   My guest today says, “false,” and by the end of this episode, you will be too!   In this of the Smart Business Performance Podcast, Roger talks with Chantell Kanes, Managing Director at The Cold Calling Company. She has a […] The post SBP027: If cold calling is dead, how does The Cold Calling Company succeed at it? appeared first on KPI Management Solutions.

In this episode of the Smart Business Performance Podcast, Roger talks with Alina Miertoiu. Alina is the OKR Product Manager and a Senior Management Consultant at The KPI Institute. She has a professional background in business research, process improvement and management consulting, being involved in international strategy and performance-related projects for clients from various industries, […] The post SBP026 OKRs (Objective Key Results) the Key to Performance Management? Part 2of 2 appeared first on KPI Management Solutions.

In this of the $mart Business Performance Podcast, Roger talks with Alina Miertoiu. Alina is the OKR Product Manager and a Senior Management Consultant at The KPI Institute. She has a professional background in business research, process improvement and management consulting, being involved in international strategy and performance-related projects for clients from various industries, including […] The post SBP025 OKRs (Objective Key Results) the Key to Performance Management? Part 1 of 2 appeared first on KPI Management Solutions.

Profit first is a way to make more profit for your business and also have predictable cashflows.   In this Episode, Lee Wilson from Profit First Coaching unpacks the methodology  into its core components   There are 5 big ideas used in the methodology:   Sales – profit = expenses Bank Profit as the first transaction […] The post SBP024 How to make more Profit with Profit First (Part 1 of 2) appeared first on KPI Management Solutions.

This is an Interview with Brad Forrest who runs very successful Graduate programs focused on data analytics: The demand for business-driven analytics is growing exponentially and organisations need a mechanism to develop people to grow and run solutions in an affordable and sustainable way.   Tips Select Graduates according to a Profile that suits the […] The post SBP023 How to run a Graduate Program Focused on Data Analytics appeared first on KPI Management Solutions.

In previous podcasts, we spoke about the importance of balancing KPIs to avoid getting distorted results.   When looking at the selection of KPIs for a team or for the overall business, there is another level of balancing to be added.   The idea was first documented by Robert Kaplan & David Norton who Identified […] The post SBP022 How to Balance your KPIs Part 3 of 3 appeared first on KPI Management Solutions.

When choosing KPIs for every business, team or individual, first consider who the customer is (external or internal) and what they want.  You will typically find that the starting point is that they want a product or service and it can be summarized as follows:  Quality – they want the product or service at the […] The post SBP021: How to Balance your KPIs Part 2 of 3 appeared first on KPI Management Solutions.

KPIs should always be balanced.   Why?   Because, what you typically find is that if you measure one thing, that thing will improve but something else will deteriorate.   For example, if I focus on. Production quantity, I might achieve the volumes I want but quality declines.   Similarly, if I measure quality I […] The post How to Balance your KPIs to avoid skewed results Part 1 of 3 appeared first on KPI Management Solutions.

  A common mistake I see all the time is that KPIs are set as Customer KPIs when in fact the customer doesn’t value that measurement and benefits nothing from it. For example, a sales department crafted a few customer KPIs: $ Value if Gross Profit % Gross Profit $ Value if Annuity Business $Cost […] The post SBP019 When Choosing KPIs ask “what does your Customer Want?” appeared first on KPI Management Solutions.

The most common question I get is, ” How do I choose the right KPIs?” Great question! There are millions of things that could be measured. You can only manage what you measure.   So if you measure the wrong things you will manage the wrong things and not get the results you’re looking for. […] The post SBP018: How to Choose Key Performance Indicators (KPIs) appeared first on KPI Management Solutions.

What is a Key Performance Indicator? A KPI is a measure of performance used to measure Progress towards a target / a goal / a desired state.   A KPI is different from a  metric. A metric is anything that can be measured: Height Length Weight The number Sales orders The Value of fixed assets […] The post SBP017: What is a Key Performance Indicator (KPI)? appeared first on KPI Management Solutions.

In this episode, Alan Sutton from Vat Solve explains some of the failure points that exist in the creditor’s department which leads to a loss of VAT Cashflow. Alan also explains the types of VAT anomalies that exist and how one can ensure that these are detected and corrected before they result in penalties or […] The post SBP016: How to maximise your VAT cashflow appeared first on KPI Management Solutions.

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In our current Economy, almost Everything is measurable. Key Performance Indicators and Key Capability Indicators play a huge role in this in the Business Performance space. In this podcast, Steve discusses Capability measurements in correlation with Performance measurements (KPIs vs KCIs) and the 4 quadrants that a person could find themselves in. The post SBP013: Performance and Capability Compared Part II appeared first on KPI Management Solutions.

Steve Rogers has developed – in correlation with KPI – Key Capability IndicatorsTM  as a term to measure how capable someone or something is at a specific point. These KCIs differ from KPI’s in the way that Performance looks at the past and Capabilities looks at the potential for the future. In this podcast, Steve […] The post SBP012: Key Capability Indicators Part I appeared first on KPI Management Solutions.

Cristina is the Head of Research at The KPI Institute – an Australian company operating at  international level through its regional offices in Europe (Romania), Middle East (Dubai) and South East ASIS (Malaysia). In this podcast, she discusses the details of what a Smart KPI is and what it should do. She also touches on […] The post SBP011: The Fundamentals of KPIs & Driving Performance appeared first on KPI Management Solutions.